Terms of service

OVERVIEW
Welcome to Cantine Tonelli! The terms “we” and “our” refer to Cantine Tonelli. Cantine Tonelli operates this store and the website, including the information, content, features, tools, products, and services, in order to provide you, the customer, with an adequate shopping experience (the “Services”). Cantine Tonelli is supported by Shopify, which allows us to provide you with the Services.

The following terms and conditions, together with any policies referenced herein (“Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important information regarding your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and Conditions of Service and our Privacy Policy [LINK]. If you do not agree to these Terms and Conditions of Service or the Privacy Policy, you must not use or access our Services.

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SECTION 1 - ACCESS AND ACCOUNT
By accepting these Terms and Conditions of Service, you represent that you are of legal age in the state or province where you reside, and that you have given us consent to allow minors associated with you to use the Services on devices owned, purchased, or managed by you.
To use the Services, including accessing or browsing online stores or purchasing products and services offered by us, you may be required to provide certain information such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.
Your account activity and the protection of your account credentials are your responsibility. You shall not transfer, sell, assign, or license your account to other persons.

SECTION 2 - OUR PRODUCTS
We strive to provide an accurate representation of our products and services in our online stores. However, the display of colors and appearance of products may vary depending on the type of device you use to access the store and the settings and configuration of that device.
We cannot guarantee that the appearance or quality of the products or services you purchase will meet your expectations or be identical to what is described or shown in our online stores.
All product descriptions are subject to change at any time, without notice and at our discretion. We reserve the right to discontinue any product at any time and to limit the quantities of products offered to any person, geographic area, or jurisdiction from time to time.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Cantine Tonelli reserves the right to accept or refuse your order at its discretion for any reason. Your order is not confirmed until Cantine Tonelli confirms its acceptance. Before accepting an order, we must receive and process payment. Please check your order carefully before submitting it, as Cantine Tonelli may not be able to accommodate requests to cancel an order after acceptance. If we refuse, modify, or cancel an order, we will notify you by contacting you via the email address, billing address, and/or phone number you provided when you placed the order.
Your purchases are subject to return or exchange only in accordance with our Refund Policy [LINK].
You represent and warrant that you are making purchases for personal or family use and not for resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts, and offers are subject to change without notice. The price charged for a product or service will be the actual price at the time of placing your order, and you will be able to view this in your order confirmation email. Unless otherwise specified, published prices do not include taxes, customs duties, shipping, handling, or import fees.
Prices published in our online stores may differ from prices offered in physical or online stores or other stores operated by third parties. From time to time, we may offer promotions on the Services that affect prices and are subject to terms and conditions independent of these Terms. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion will prevail.
For all purchases made in our stores, you agree to provide accurate, current, and complete purchase, payment, and account information. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, to enable us to complete your transactions and contact you as needed. You represent and warrant that (i) the credit card details you have provided are true, correct, and complete, (ii) you are authorized to use that credit card for purchases, (iii) the charges incurred by you will be honored by your credit card company, and (iv) you will pay the charges incurred by you at the posted prices, including shipping and handling charges and all other applicable taxes.

SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for delays in shipping and delivery. All delivery times are estimates only and are not guaranteed. We are not responsible for delays attributable to shipping carriers, customs procedures, or events beyond our control. Once the products have been transferred to the carrier, ownership and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to trademarks, brands, text, displays, images, graphics, product reviews, videos, and audio, as well as the design, selection, and arrangement thereof, are owned by Cantine Tonelli, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and intellectual property laws.
These Terms allow you to use the Services for your personal, non-commercial use only. You may not reproduce, distribute, modify, create copies, publicly display or perform, republish, download, store, or transmit any material related to the Services without our written consent. Except as expressly stated, nothing in these Terms shall be construed as granting or implying any license or other rights to you in relation to any patents, trademarks, copyrights, or other intellectual property of Cantine Tonelli, Shopify, or third parties. Unauthorized use of the Services may result in a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by Cantine Tonelli. The names, logos, product and service names, designs, and slogans of Cantine Tonelli are trademarks of Cantine Tonelli or its affiliates or licensors. You may not use these trademarks without the written permission of Cantine Tonelli. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing in the Services are trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS
You may have access to customer tools offered by third parties as part of the Services, which we do not verify or control.

You understand and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions and without any endorsement. We have no liability arising from or related to your use of optional third-party tools.

Your use of optional tools offered through the site is at your own risk and discretion, and you should be aware of and accept the terms on which such tools are provided by the relevant third-party providers.

We may offer new features through the Services in the future (including the launch of new tools and resources). Such new features shall be deemed part of the Services and shall be subject to these Terms and Conditions of Service.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access such third-party materials or sites, you do so at your own risk.

We are not responsible for any problems or damages related to your access to third-party websites, or your purchase or use of products, services, resources, or content on third-party websites. Please review carefully and understand the third-party parties' policies and practices before you engage in any transaction. Any complaints, concerns, or questions regarding third-party products and services should be directed to those third parties.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
Cantine Tonelli is managed through the Shopify platform, which allows us to provide you with the Services. However, sales and purchases made by you in our store are made directly with Cantine Tonelli. By using the Services, you understand and agree that Shopify is not responsible for any aspect of the sales between you and Cantine Tonelli, including any injury, damage, or loss arising from the purchase of products and services. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Cantine Tonelli.

SECTION 10 - PRIVACY POLICY
All personal data we collect through the Services is subject to our Privacy Policy, and certain personal data may be subject to Shopify's Privacy Policy. By using the Services, you confirm that you have read the aforementioned privacy policies.

In support of the Services, Shopify collects and processes personal data related to your access and use of the Services in order to provide and improve the Services. In order to provide and improve the Services, the data you submit to the Services will be transmitted to and shared with Shopify and third parties who may be located in countries other than your own. Please see our Privacy Policy for more information about how we, Shopify, and our partners use your personal data.

SECTION 11 - FEEDBACK When you submit, upload, publish, email or otherwise convey any idea, suggestion, feedback, review, proposal, plan or other content (generally "Feedback"), you grant us a continuous, global, transferable and free license to use, reproduce, modify, publish, distribute and display the aforementioned Feedback through any means for any purpose, including commercial. For example, we may enforce our rights with respect to this license to operate, provide, evaluate, improve, enhance and promote the Services, to perform the obligations and exercise our rights as set forth in the Terms and Conditions of Service.

In addition, you confirm and agree that: (i) you have the necessary rights to all Feedbacks; (ii) you have disclosed any rewards or incentives you received for submitting Feedbacks; and (iii) your Feedbacks comply with these Terms. We are not and will not be obligated to (1) keep your Feedbacks confidential; (2) pay you for your Feedbacks; (3) respond to your Feedbacks.

While we are not obligated to, we may monitor, modify, or remove Feedbacks that, at our discretion, are illegal, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or in violation of intellectual property or these Terms and Conditions of Service.

You confirm that your Feedbacks will not violate any third-party rights, including copyright, trademark, privacy, personality, and any other personal or proprietary rights. You further confirm that your Feedbacks will not include defamatory or otherwise illegal, offensive or obscene content, nor will they contain viruses or other computer malware that could affect the operation of the Services or any linked website. You will not have to use a fake email address, or pretend to be someone else or confuse us or third parties regarding the origin of your Feedbacks. Your Feedbacks and their correctness are your sole responsibility. We assume no responsibility for Feedback posted by you or any third party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS It may happen that the information relating to the Services or included therein contains typos, inaccuracies or omissions that may concern product descriptions, prices, offers, promotions, product shipping costs, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to modify or update information or cancel orders in the event of errors at any time and without any prior notice (even after an order has been sent).

SECTION 13 - PROHIBITED USES You may access the Services and use them only for legitimate purposes. You may not access or use the Services, directly or indirectly, for: (a) illegal or malicious purposes; (b) violate local, regional, national, or international rules, rules, laws, or ordinances; (c) infringe or violate our intellectual property rights or those of others; (d) harass, oppress, insult, injure, defame, slander, denigrate, intimidate, or offend our employees or other persons; (e) transmit false or deceptive information; (f) send, receive, upload, download, use, or reuse material that does not comply with these Terms; (g) transmit or induce the sending of advertising or promotional material, including "unsolicited emails," "St. Anthony's chains," "spam," or other similar solicitations; (h) pretend to be or attempt to pretend to be another person or entity; (i) engage in any other type of behavior that prevents or inhibits other people's use of or access to the Services, or that we deem dangerous to Cantine Tonelli, Shopify, or users of the Services, or exposes them to liability.

Additionally, you agree not to: (a) upload or transmit viruses or other types of malicious code that may be used to affect the operation or operation of the Services; (b) reproduce, duplicate, copy, sell, resell, or disclose any portion of the Services; (c) collect or track the personal data of other persons; (d) engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; (e) interfere with or circumvent the security features of the Services or related websites, other websites, or the internet. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we believe you have violated any portion of these Terms.

SECTION 14 - TERMINATION We may terminate this agreement at any time or terminate your access to the Services (or any portion thereof) at our discretion and without notice; you will continue to be responsible for all amounts due up to the date of termination.

The following sections will continue to apply after termination: Intellectual Property, Feedback, Termination, Limitation of Warranty, Limitation of Liability, Compensation, Severability, Waiver, Entire Agreement, Assignment, Applicable Laws, Privacy Policy, and any other terms that, by their nature, last beyond termination.

SECTION 15 - WARRANTY LIMITATION The information presented in or through the Services is made available for general information purposes only. We do not guarantee the accuracy, completeness, or usefulness of such information. You rely on such information solely at your own risk. We assume no responsibility placed on such materials by you, any visitor to the Services, or anyone who may be aware of such content.

Except as expressly stated by Cantine Tonelli, the Services and all products offered through them are provided "as is" and "as far as available" for your use, without any type of representation, guarantees or conditions, explicit or implicit, without prejudice to the guarantees provided by Italian law, in particular those relating to the conformity of goods pursuant to the Consumer Code (Legislative Decree 206/2005). We do not warrant, represent or warrant that your use of the Services will be uninterrupted, punctual, secure and error-free.

SECTION 16 - LIMITATION OF LIABILITY To the maximum extent permitted by Italian law, in no case Cantine Tonelli, our partners, managers, officials, employees, affiliates, agents, traders, service providers or licensors or those of Shopify and its affiliates, are liable for any indirect, accidental, punitive, special or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost earnings, loss of data, replacement costs or other similar damages, resulting from your use of the Services or products obtained through the Services, without prejudice to the non-derogable consumer rights provided for by the Italian Consumer Code (Legislative Decree 206/2005).

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent statements, or any other liability that cannot be excluded or limited by Italian law.

SECTION 17 - COMPENSATION You agree to compensate, defend and protect Cantine Tonelli, Shopify and our affiliates, partners, officers, officers, employees, agents, merchants, licensors and service providers from any loss, damage, liability or claim, including reasonable attorneys' fees to be paid to any third party as a result: (1) your violation of these Terms and Conditions of the service or the documents contained therein, (2) your violation of the laws or rights of third parties, (3) your access to and use of the Services.

We will notify you of any compensable claims, provided that non-immediate notification does not relieve you of your obligations unless you are materially affected. We may control the defense and settlement of such a claim at your expense, including the choice of board, but we will not settle claims that require non-economic obligations on your part without your consent (which cannot be withheld without reasonable cause). You will cooperate in defense of complaints, including by providing relevant documents.

SECTION 18 - SEVERABILITY In the event that any clause in these Terms and Conditions of Service is held to be unlawful, void, or unenforceable, such clause will be enforceable to the extent permitted by applicable law, and the termination of the unenforceable portion of these Terms and Conditions of Service will be considered. This decision will not affect the validity and applicability of the other remaining clauses.

SECTION 19 - WAIVER; ENTIRE AGREEMENT Cantine Tonelli's failure to exercise or enforce any right or clause of these Terms and Conditions of Service will not constitute a waiver of such right or clause. These Terms and Conditions of Service and any disclosures or operating rules posted by us on this site or relating to the Services constitute the entire agreement and understanding between us and you, and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between us and you (including but not limited to any previous version of the Terms and Conditions of Service). Any ambiguities in the interpretation of these Terms and Conditions of Service are not to be understood against the stipulating party.

SECTION 20 - ASSIGNMENT You must not delegate, transfer, or assign this Agreement or any of your rights or obligations subject to these Terms without our written consent; any attempt will be futile and void. We may transfer, assign or delegate these Terms and our rights and obligations without notifying you or without your consent.

SECTION 21 - APPLICABLE LAW These Terms and Conditions of Service and any separate agreements that we provide you with the Services are governed by and construed under Italian law. For any dispute arising from these Terms or the use of the Services, the Cuneo Court or, alternatively, the court of the consumer's place of residence or domicile will have jurisdiction, pursuant to the Italian Consumer Code (Legislative Decree 206/2005).

SECTION 22 - SECURITIES The securities used in this agreement are included for convenience only and do not limit or affect these Terms.

SECTION 23 - CHANGES TO THE TERMS AND CONDITIONS OF SERVICE You can view the current version of the Terms and Conditions of Service at any time on this page. We reserve the right, in our sole discretion, to update, modify or replace any part of these Terms and Conditions of Service by posting the updates and changes on our website. It is your responsibility to periodically check our website for changes. We will notify you of changes to any materials of these Terms in accordance with applicable laws, and such changes will be effective as of the date indicated in the notice. Your continued use of or access to the Services as a result of changes to the Terms and Conditions of Service constitutes your acceptance of such changes.

SECTION 24 - CONTACT US Questions regarding the Terms and Conditions of Service should be sent to info@cantinetonelli.it.

Our contact details are below:

SOCIETÀ AGRICOLA PIEMONTESE SRL  Ronconuovo 1 12050 NEVIGLIE (CN) - Italy

Email: info@cantinetonelli.it Phone: +39 335 648 4680 PEC: societaagricolapiemontese@pec.it

VAT number and Tax Code: 01759040338 REA number: CN-340457 Cuneo Business Register